FAQs

Frequently Asked Question

Q: How often should I schedule maintenance for my HVAC system?

A: We recommend biannual maintenance, ideally in the spring and fall, to ensure optimal performance and catch potential issues before they become major problems

Q: What is included in your Advanced Maintenance Plan (AMP)?

: Our AMP includes two precision tune-ups and professional cleanings per year, same-day service response, priority status during peak seasons, and exclusive discounts on repairs and system replacements.

Q: Do you offer financing options for your services?

 Yes, we offer flexible financing options, including 90-day, 6-month, and 12-month same-as-cash plans. Call us at 281-248-7506 for more details.

Q: What areas do you serve?

 We proudly serve Houston, Katy, Richmond, Rosenberg, Spring, and Bellaire, providing top-notch HVAC services to these communities.

Q: How do I know if I need a diagnostic call or a maintenance service?

 If your system is malfunctioning or you're experiencing issues, a diagnostic call is recommended. Maintenance services are scheduled routine check-ups to prevent issues and keep your system in peak condition.

Q: What is the 21-step checklist for AC maintenance?

Our comprehensive checklist includes tasks such as monitoring refrigerant levels, inspecting electrical connections, cleaning coils, and testing various components to ensure your AC system operates efficiently.

Q: Can I trust your technicians?

 Absolutely. Our technicians are certified professionals with extensive experience and training. They undergo thorough background checks and are committed to delivering exceptional service with integrity.

Q: How can I join your Advanced Maintenance Plan?

 It's easy! Simply choose the number of systems you have and visit our website's shopping cart. You can also call or text 281-248-7506 for assistance.

Q: What is your cancellation policy for maintenance plans?

 You can cancel your maintenance plan at any time. If you're not satisfied within the first three months, we offer a risk-free guarantee, and you can ask for a refund.

Q: How quickly can you respond to emergency repair calls?

We guarantee same-day service response for customers enrolled in our maintenance service agreements, ensuring that emergency repairs are addressed promptly.